Koben
Not For Profit

A not for profit digital agency that powers your purpose

Your mission is complex enough. Not for profit website development should make your work easier, not more complicated. We design and build platforms that simplify operations, improve user experience, and help you connect with the right target audience, all without wasting time or budget.

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Here’s how we turn challenges into opportunities for not for profit organisations

Digital doesn’t have to be complicated, especially when your mission is. That’s why we cut through the noise and focus on the areas that make the biggest difference. Our approach is simple: fix what slows you down, strengthen what connects you to supporters, and build digital platforms that last. We have delivered not for profit website development and charity website design for organisations including Australia for UNHCR, Vinnies, Breast Cancer Network Australia and Hearts for Moms, on Umbraco and integrated with Salesforce, payment gateways and community platforms. Vinnies saw a 123% increase in conversions after its nine state websites were unified on one platform.

Do more with less

Scalable digital platforms that stretch budgets without limiting growth.

Simplify donor journeys

Clear donation journeys and accessible UX that remove friction.

Reduce internal friction

Integrate systems across departments to reduce admin load.

Grow digital visibility

Clear signals that help supporters discover and trust your work.

Making every dollar count for your mission

Every dollar matters. Our full service approach means you don’t have to juggle multiple providers - we cover everything from digital strategy to web development under one roof. With extensive experience in not for profit website development, we build scalable platforms that make the most of your resources today while preparing you for long term growth.

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Designing donor journeys that build lasting trust

Supporters expect digital experiences that are simple, secure and accessible. We design donation tools, campaign flows and user journeys that make giving easy to navigate and rewarding. For Australia for UNHCR we rebuilt the donation experience around donor research, added multiple payment gateways through Paydock and gave the team a low-code donation builder, removing the checkout friction that was costing conversions. With years of experience building for nonprofit organisations, we know what builds trust and encourages ongoing engagement.

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Rebuilding the Donation Page Design Behind Global Response
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Working with Koben Digital on our website rebuild has been an absolute pleasure. Their expertise in understanding the needs of our donors and developing a best-in-class donation experience was invaluable.

Saman Kazmi
Digital Marketing Manager, Australia for UNHCR.

Australia for UNHCR

Crafted forAustralia for UNHCR

Not for Profit

Connecting the systems your team relies on

CRMs, payment gateways, CMSs, reporting tools: when they don’t connect, your team wastes time. Our web developers integrate your systems so everything works together, supporting community engagement while saving admin hours and improving visibility of your impact. It’s about efficiency and empowerment, not just technology.

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Helping more supporters discover your cause

If people can’t find you, they can’t support you. That’s where SEO and digital marketing come in. We develop data-driven strategies that strengthen your online presence and connect your mission with the right audience. For Burnet Institute a 12-month SEO programme lifted organic page views across priority health themes by 182%. With experience across many NFPs, we know what gets attention and turns it into action.

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We've been working with clients just like you for 10+ years

Pankind
Breast Cancer Network of Australia
Australia for UNHCR
St Vincent de Paul Society
Hearts for Moms logo
ACEM logo
St John Ambulance logo

Recent Not For Profit Work

UNHCR
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Not for Profit
Vinnies
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Not for Profit

Services for not for profits

Umbraco

Umbraco CMS is a flexible, open source platform designed for organisations dealing with complex content, integrations, and governance. As an Umbraco Platinum Partner, it's our go-to content management system when simpler platforms break down, supporting enterprise, government, and NFP platforms that need to scale, stay secure, and remain usable for everyday teams.

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Integrations

Our API integration services sit at the centre of how modern platforms operate. When they’re built with intent, data moves predictably between systems, teams stop compensating manually, and platforms hold up under real-world demand.

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User Research

User research turns uncertainty into direction. By observing behaviour, testing assumptions, and listening closely to the people using your product or service, we uncover what actually matters and translate those insights into clear, actionable inputs for design, technology, and strategy.

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Is your website working as hard as your team does?

Tell us about your supporters, your systems and where donations or sign-ups are falling away. We will come back with a practical plan sized to a not for profit budget.

Not for profit questions we get asked

  • It depends on the complexity of the supporter journeys, integrations (donor CRM, payment gateways) and content involved, so there's no single figure that applies across the sector. We scope nonprofit projects the same way we scope any other, based on what the organisation actually needs.

  • We don't run a fixed discount program, but we understand nonprofit budgets are often tighter and more scrutinised than a typical commercial client's, and we scope and phase projects accordingly. It's worth raising budget constraints early so we can shape the project around them.

  • For Breast Cancer Network Australia, we unified Salesforce, their "My Journey" platform and Khoros Community into a single digital experience on Umbraco, using MuleSoft and Azure Functions for real-time integration and single sign-on across the connected systems. That work reduced data duplication by 90%.

  • Yes. We integrate websites with donor CRM systems and payment gateways so donation and membership data flows into the systems your team already uses, rather than sitting in a separate silo.

  • Yes. Reducing friction in a donation or membership journey, fewer steps, clearer forms, less repeated data entry, is a big part of what drives conversion for nonprofit sites, and it's something we look at specifically rather than treating a donor journey like a generic checkout flow.